E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia
In this episode of Project Management Office Hours, PMO Joe welcomed Dali Ninkovic from PMI, Matt Hubbard from TrackVia and Michael McCullough from Amtrak. The topic of discussion for this episode is Citizen Development, what is it and why should you care as a project professional.
Dalibor (Dali) Ninkovic is responsible for PMI Citizen Developer global B2C and Community business. Over the years, Dali has worked in the low-code and no-code industry through a variety of both, technical as well as commercial roles before joining PMI and firmly believes in democratization of software development. He is a strong supporter of citizen development movement with its hyper-agile approach to digital transformation.
Matt Hubbard is a pioneer on a mission to usher in a new era of productivity through citizen development. Matt caught the citizen developer bug in 2011 after he built his first no-code app on TrackVia in 2011. The app took him 8 hours to create but saved him 200 hours of manual labor per year. Today, Matt is Head of Operational Excellence at TrackVia where he teaches individuals how to become citizen developers and organizations how to scale that capability in a safe and effective way.
Michael McCullough is a Citizen Development Implementation Strategist who over the past 8 years has supported large project management offices by developing tools and processes which enable projects to be run more efficiently. His passion for innovation and problem solving has led him to embrace and become a global thought leader for Citizen Development. Seeing the unlimited potential in Citizen Development he has worked with Business Leaders, Project Managers, and other Citizen Developers to develop and implement CitDev best practices.
In our discussion we explored what is Citizen Development and why is it important for PMI. We learned about the benefits Amtrak has reaped utilizing the low code, no code Citizen Development platform. Dali, Matt, and Michael share their experiences with onboarding CD within organizations and challenges to overcome. If you’re looking to understand Citizen Development and why it matters to you as a project professional then this is the episode you need to hear.
Connect with Dali:
LinkedIn – https://www.linkedin.com/in/dalibor-ninkovic/
Connect with Matt:
LinkedIn – https://www.linkedin.com/in/💙-matt-hubbard-💛-91b34b98/
Connect with Michael:
LinkedIn – https://www.linkedin.com/in/mcculloughmd/
To see the guest list for upcoming shows – https://www.thepmosquad.com/podcast
Thank you to THE PMO SQUAD and The PMO Leader for sponsoring this show.
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PMI is the world’s leading project management organization with almost 700,000 Global Members and over 300 Local Chapters Internationally.
Dalibor (Dali) Ninkovic is responsible for PMI Citizen Developer global B2C and Community business.
Over the years, Dali has worked in the low-code and no-code industry through a variety of both, technical as well as commercial roles before joining PMI and firmly believes in democratization of software development.
He is a strong supporter of citizen development movement with its hyper-agile approach to digital transformation.
Dali’s aim is to help PMI’s global community realise the benefits of citizen development in a governed and risk-averse way through the application of PMI’s Citizen Developer education, standards, frameworks and best practices.
TrackVia was founded to make it easier for the doers in any department within any organization to drive innovation and agility. They’re all about finding new and more efficient ways to serve those who’d rather build than buy the solution to the unique business workflow challenges they face.
They believe that anyone driven to innovate beyond the status quo is already a citizen developer at heart. By giving citizen developers the tools they need to thrive, they’re working to democratize innovation and unlock the potential in more people.
Matt Hubbard is a pioneer on a mission to usher in a new era of productivity through citizen development. Matt caught the citizen developer bug after he built his first no-code app on TrackVia in 2011.
The app took him 8 hours to create but saved him 200 hours of manual labor per year. Given that success, Matt proceeded to build more apps and teach others to do the same. He later co-founded a consultancy firm that specialized in business process improvement and low-code/no-code technology.
Today, Matt is Head of Operational Excellence at TrackVia where he teaches individuals how to become citizen developers and organizations how to scale that capability in a safe and effective way.
As the nation’s largest intercity passenger rail service, Amtrak has connected people and communities across America for half a century. 
Amtrak doesn’t just move riders from point A to point B; it serves as a catalyst for moving our economy forward, creating jobs, protecting our environment, and connecting people, cities, and our nation to a brighter future.
Keeping our future on track will require a national investment – and a renewed commitment – to innovation, infrastructure, and ensuring access to dependable, modern rail. An investment in our rail infrastructure is an investment in America.
Michael McCullough is a Citizen Development Implementation Strategist who over the past 8 years has supported large project management offices by developing tools and processes which enable projects to be run more efficiently.
His passion for innovation and problem solving has led him to embrace and become a global thought leader for Citizen Development. Seeing the unlimited potential in Citizen Development he has worked with Business Leaders, Project Managers, and other Citizen Developers to develop and implement CitDev best practices.
Widely recognized as a leader in the Citizen Development Community he was asked to review a new PMI publication, the Citizen Development Handbook for Creators and Change Makers for content. Additionally, he served as a subject matter expert for the Citizen Development Business Architect and Practioner certifications.
Michael’s highlighted contributions include being featured in two Microsoft articles for using LCNC in support of Project Management. He was a top 5 finisher for the Hamdan bin Mohammed Innovation in Project Management competition.
Michael was invited to serve as a judge for the LCNC PMI Make Reality Challenge. Lastly, he was honored by receiving the First Amtrak CEO Circle award for using developing Low Code applications to help Amtrak respond to the COVID19 pandemic.
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Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.
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Where do PMO Leaders go for Information, Learning, Networking and Services? The PMO Leader community has “Everything You Need to Become a Great PMO Leader”. One PMO World, One Community! Learn more about The PMO Leader – www.thepmoleader.com
