Grace Opens the Door to Candor E7

Grace Opens the Door to Candor E7

Amit Basak, who leads Full Potential Solutions and Perch Insights says that to create peak flow at work, we need to integrate excellence and accountability with grace – having deep empathy for where the other person is coming from. And then take 100% responsibility as a leader to create an environment in which people can realize their full potential.

Practicing grace doesn’t mean turning a blind eye to low performance or people not living the values. Amit shares that to be in integrity, he practices radical candor, providing tough feedback when that is needed. He recalls one of his earliest experiences as a teenager with radical candor when his wrestling coach said: “I am disappointed in you.”

Amit grew from this because he trusted his coach. Listen to this episode of Rooted & Unwavering and learn how, with grace, we can have even the toughest conversations.

Full Potential Solutions empowers companies to forge more profitable customer relationships by applying a values-based and data-driven approach to everything we do. Unlike other service providers promising better services at ever cheaper cost, Full Potential puts our people first to achieve breakthrough client results.

Our thriving team and advanced omni-channel solutions reduce customer acquisition costs and expand lifetime value for many of the world’s leading customer-first brands.

Amit Basak has had a successful 25-year career serving in leadership roles for global companies, creating value by applying his own life values to everything he does. His deeply held beliefs about grace, integrity and the importance of team shape every decision he makes from whom to hire, how to lead, and how to help his clients achieve their goals for growth and bottom-line success.

He is CEO, Chairman and President of Perch Insights, Full Potential Solutions with this North Star in mind. Working across a variety of industries, including marketing services, consumer-driven healthcare, private equity, enterprise technology and business process outsourcing, Amit listens carefully to understand his client’s needs so he can provide the best technology-enabled solutions to overcome challenges and reach their full potential.

Amit holds an MBA from Harvard Business School and a B.A., cum laude from Yale University in Ethics, Politics & Economics. He is the Chairman and President of Full Potential and CEO of Perch Insights.

In addition, he serves as Executive Chairman of AffinityX, a strategic partner of Full Potential, and was a co-founder of Staley Capital, a growth capital firm focused on technology-enabled business services companies that produced >10x returns for investors.

As Chairman of Acclaris, an administrator of consumer-directed healthcare accounts, he helped to lead a transformation into a SaaS company that produced a 3x return for investors. He started his career in investment banking at Morgan Stanley and private equity at J.H. Whitney.

Amit is currently a board director of YPO New England and YPO Seacoast, a new YPO chapter focused on developing more Conscious leaders who live their lives with clear commitments and seek to approach human relationships with an “Above the Line” mentality of kindness, curiosity and collaboration.

In addition, he serves on the board of Nashoba Learning Group, a school and adult program dedicated to helping people like his own two sons realize their full potential while living with severe autism. Back in 2004, health professionals were just beginning to identify the autism epidemic and services for people like his sons were focused on simply keeping patients safe and healthy.

Amit and his wife, Una, wanted more for their boys, and today, because of places like Nashoba Learning Group, people with autism have a chance to be seen for what they can do, rather than what they cannot.

So, no matter what your goals are or what “Full Potential” looks like for you and your company, Amit and his team will help you thrive, as they have for so many others.

About Rooted & Unwavering

Peace, Compassion, Wisdom, Purposefulness, Creativity and Strength come online in us when we deeply connect with the true, unwavering greatness that lives within ourselves and others.

In this podcast and radio show, Hylke Faber, seasoned transformational coach and author of the award-winning Taming Your Crocodiles series, engages in deep inquiry with leaders from all walks of life about courageously connecting with our true selves, others and the world at large.

How do we stay connected to our true selves and our greatness, especially when we are challenged? How do we rest in the heart, also when our mind keeps us restless? What becomes possible when we truly stay committed to our own and others’ best selves, also when we don’t feel it? How do we practice staying connected to our true selves, in the midst of our busy lives?

Join us and leave inspired to act on your heart’s greatness and that of the people around you.

About Our Host

For as long as he can remember Hylke Faber has been curious about what this life is about. His ongoing inquiry has become his work: helping people individually and collectively to discover what is possible in life and express that authentically and fearlessly.

Hylke started his work life with Towers Perrin as consultant and then as Partner with Strategic Decisions Group, serving a wide range of industries, including financial services, manufacturing, consumer electronics and life sciences companies. A major shift occurred during this critical phase of his life. He had become the typical, hard-charging, 16-hours-a-day strategy consultant, and was burning out at a rapid clip.

When he discovered meditation, everything changed. He was so taken by his new discoveries that he chose to bring to business what he was learning: that there is a way we can have it all – we can be fulfilled, do work we love, and create extraordinary results with others. He thinks of it as creating a sense of ease in business.

He learned how to coach and facilitate human transformation completing his coaching certification with Newfield Network and by working at Axialent, the culture and leadership company. After a few years, he founded Co-Creation Partners together with other leaders in the field of transformation and personal development. Then he formed Constancee to help people grow by creating the conditions where deep personal, interpersonal and organizational shifts happen routinely.

He leads Growth Leaders Network, the culture and team development consultancy. He has also taught coaching at Columbia Business School Executive Education and has contributed to Harvard Business Review. He is currently teaching a course on Climate Conscious Leadership at Arizona State University. His award-winning book, Taming Your Crocodiles: Unlearn Fear & Become a True Leader, was published by Dover in 2018.

His next book, Taming Your Crocodiles Practices for Leadership Depth, came out in 2020. Besides helping others grow, which he loves, he is a trained opera singer, enjoys hiking and writing, is an avid reader, in particular of biographies, and is always in the process of growing himself. He integrates all of what he learns in his work with executives.

Connect with Hylke on LinkedIn.

About Our Sponsor

Realizing Your Greatness

We are a team of experienced facilitators and coaches dedicated to helping individuals, teams and organizations thrive by helping them recognize their innate greatness and putting it to work.

• • Executive Coaching: we work with clients individually to help them connect to their calling and use every challenge as an opportunity to help them grow more into what makes them great.
  • Team Performance: we help teams evolve to their next level of excellence, connectedness and impact by working on the root drivers of team performance.
  • Culture Development: we help organizations to evolve their culture by creating clarity about where they aspire to go, and by building role models, coaches and systems that catalyze people being energized to work the new way.

• Key Notes: we deliver powerful speeches at conferences and other events that help audiences become energized, more connected to themselves and each other, more open to discovery and ready to commit to the next stage of learning in their career and life journeys.

Growth Leaders Network (GLN) serves Fortune 500 companies, smaller organizations and non-profits globally.

GLN clients report that we catalyze significant business transformational impact and profound shifts in people, team and organizations at the root cause level.

Learn more about the Growth Leaders network here.